Privacy Policy | Pelangi Indonesia Consultancy
1. Commitment to Data Protection
Pelangi Indonesia Consultancy (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP) and Government Regulation No. 71 of 2019.
2. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”). This includes:
Identity Data: Name, job title, and company name.
Contact Data: Email address, phone number, and office address.
Technical Data: IP address, browser type, time zone settings, and operating system used to access pelangi-indonesia.com.
Usage Data: Information about how you use our website, products, and services.
3. Methods of Data Collection
We collect data through various interactions, including:
Direct Interactions: When you fill out contact forms, subscribe to our newsletter, or engage our consultancy services.
Automated Technologies: As you navigate our site, we may use cookies and server logs to collect technical data about your equipment and browsing patterns.
4. Legal Basis and Purpose of Processing
In compliance with Indonesian law, we process your Personal Data only when we have a legal basis to do so. Purposes include:
Service Delivery: To perform the contract we are about to enter into or have entered into with you.
Communication: To respond to inquiries and provide updates regarding our services.
Legal Compliance: To comply with tax, accounting, or regulatory obligations in Indonesia.
Marketing: To provide you with information about other services we offer (only with your explicit consent).
5. Data Disclosure and International Transfers
We do not sell your Personal Data. We may share your information with:
Service Providers: Third-party vendors who provide IT and administration services.
Professional Advisers: Including lawyers, bankers, and auditors.
Government Authorities: When required by the laws of the Republic of Indonesia.
Any transfer of data outside of Indonesia will be conducted in accordance with the data transfer requirements stipulated in the UU PDP, ensuring an equivalent level of protection.
6. Data Security
We have implemented appropriate technical and organizational security measures to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorized way. Access to your data is strictly limited to employees and partners who have a business “need to know.”
7. Your Legal Rights
Under the Indonesian Personal Data Protection Law, you possess the following rights:
Right to Access: Obtain a copy of the personal data we hold about you.
Right to Rectification: Request correction of incomplete or inaccurate data.
Right to Erasure: Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Right to Withdraw Consent: Withdraw your consent for data processing at any time.
8. Data Retention
We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Cookies Policy
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some cookies, but this may affect website functionality.
10. Changes to This Policy
Pelangi Indonesia Consultancy reserves the right to update this Privacy Policy to reflect changes in legal requirements or our internal data practices. The “Last Updated” date at the bottom of this page will reflect the most recent changes.
Contact Our Data Protection Officer
If you wish to exercise your rights or have questions regarding your data privacy, please contact our Data Protection Officer (DPO):
Email: info@pelangi-indonesia.com
Address: Surabaya, Denpasar & Manggis, Bali
Last Updated: December 2025